Apple Mail v2.0 IMAP Setup

Apple Mail 2.0

Troubleshooting Tip

If you are having trouble retrieving your email using Microsoft Outlook, Apple Mail, Mozilla Thunderbird or other client, try resetting your password by visiting http://myadmin.cavtel.net.

To set up your Apple Mail client to work with Cavalier Gmail:

  1. Enable IMAP in your Cavalier Gmail account.
  2. Open Apple Mail.
  3. Click 'Mail,' and select 'Preferences...'
  4. Open the 'Accounts' tab, and click the plus sign (+) along the bottom to add a new account.
  5. Select 'IMAP' in the 'Account Type' drop-down menu.
  6. Enter your name and email address in the appropriate fields, then click 'Continue.'

  7. Enter 'imap.gmail.com' next to 'Incoming Mail Server'; enter your full address next to 'User Name'; enter your password; then click 'Continue.'

    Talk America Customers

    Enter your full email address (including '@talkamerica.net').

  8. For Outgoing Mail Server, enter 'smtp.gmail.com'; select 'Use Authentication'; enter your full email address next to 'User Name'; and enter your password. Then click 'Continue.'

    Talk America Customers

    Enter your full email address (including '@talkamerica.net').

  9. If setup is successful, you'll see the screen below. Then just click 'Done.'

  10. Click the 'Server Settings...' button.

  11. Verify that 'Outgoing Mail Server' is smtp.gmail.com:username@cavtel.net.
  12. Verify that 'Server port' is 587.
  13. Verify that 'Use Secure Sockets Layer (SSL)' is checked.
  14. Enter your full address next to 'User Name,' enter your password, and click 'OK.'

  15. Click 'Advanced' and check the box next to 'Use SSL.' (The port changes to '993.')

* Did you click 'Save Changes' after enabling IMAP in Cavalier Gmail? To ensure that Cavalier Gmail can communicate with your mail client, be sure to click Save Changes on the Cavalier Gmail Forwarding and POP/IMAP settings page.